(no subject)

[raven]

Had a nice day, until I got home.
Vodaphone - spent forty-five minutes on hold, and then, when we got to talk to an actual person, we found out that they won't bloody well replace my phone! There's some technical loophole which means they don't have to - I don't understand it - and what's more, because of the contract, we have to carry on paying for the phone! Even though I can't use it and will probably never see it again!
Why do I have such bad luck with phones?! I thought this one was actually going to work, as well as being extremely cute and pocket-size, and then it gets stolen!
That's it. Am pissed off with Vodaphone and Orange and entire mobile phone industry.
I just want my phone back....
Or, I'd like to have last Friday back so I can chain my phone to my little finger, but no...
I just want it back.

Comments

[flickgc.livejournal.com]

If you have to keep paying for it, will they at least give you a new sim, so you can buy a non-contract handset (eg Virgin) and put it in?

[loneraven.livejournal.com]

They think I should buy a new simcard and put it in another phone. They have refused to give me one, even though I shrieked and made a fuss for well over an hour.
This is so not fair....

Re:

[flickgc.livejournal.com]

Unless you have a really odd contract, they should have to give you a new sim.

Check the contract.
And ring oftel - they're brilliant. I bet if you ring oftel, Vodaphone will ring you back and appologise in about half an hour.

Re:

[loneraven.livejournal.com]

Thanks for the advice... I'll go and see what I can do...